Privacy Policy
Last updated: November 22, 2024 4:00 PM
At Tito’s Dog Grooming, your privacy is our priority. We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, ensuring compliance with applicable laws and regulations, including TCR (Telecommunications Consumer Protection) processes.
1. Information We Collect
We may collect the following types of personal information from you:
Contact Information: Name, phone number, email address, and mailing address.
Service Details: Information about your pets (e.g., breed, age, and grooming preferences).
Payment Information: Credit/debit card details for transactions.
Device and Usage Data: IP address, browser type, and usage patterns collected via cookies.
2. How We Use Your Information
We use your personal information to:
Provide our grooming services effectively.
Confirm appointments and communicate service updates.
Send SMS notifications when you have opted in (with your explicit consent).
Respond to inquiries or customer support requests.
Note: SMS consent and phone numbers provided will never be shared with third parties or affiliates for marketing purposes.
3. Information Sharing
We respect your privacy and only share personal information when necessary to:
Fulfill legal obligations or respond to lawful requests.
Work with service providers that assist in business operations, such as payment processors.
We do not sell, rent, or share your information for marketing purposes.
4. Data Security
We implement robust security measures to safeguard your personal information, including:
Encryption of sensitive data during transmission.
Secure storage of your information in protected servers.
Regular monitoring to prevent unauthorized access, use, or disclosure.
5. Access and Correction Requests
You have the right to:
Request access to your personal information.
Correct or update any inaccuracies in the information we hold.
To make such a request, please email us at titosdoggrooming@gmail.com.
6. SMS Consent
By providing your phone number, you consent to receive SMS notifications related to our services. You may opt out of SMS communication at any time by replying “STOP” to our messages. Your phone number will never be used for marketing purposes or shared with unauthorized third parties.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Email: titosdoggrooming@gmail.com
Address: 8309 NW 66th St, Medley, Miami, FL 33166, USA
Phone: +1 305-767-5518
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates the last revision date.
By using our services, you agree to the terms outlined in this Privacy Policy.
Warm regards,
The Tito’s Dog Grooming Team